Dear Sir, Thank you for cooperation with your lady!
Unfortunately the account of your lady in empty and she has no opportunity to answer you. If you can help her you are welcome! Sincerely translator.

Good Day dear Sir, the matter is that Tanya doesn't speak English and she used the help of translating service. We translate your letters and Tanya answers you in Russian, we translate again. Till now she paid for her account herself. But now it's empty and she is unable to pay for it. So, we propose you to help her if you want to talk to your lady again. But it depends upon you,of course. If you have any questions, I'll answer them. Sincerely translator.